On writing and content strategy in the age of AI
Keeping content up to date: A persistent problem for teams and a practical use for AI
Keeping content up to date sounds straightforward, but for larger collections, it rarely is. Before AI, one of the biggest challen…
Using AI to support accurate risk communication
When I was studying genetic counseling (many years ago now), I learned early on how important it is to convey risk clearly to pati…
What we mean when we say “content”
I’ve read a lot of job postings recently. One thing is clear: organizations are looking for effective content. They need someone t…
How to train your ear for AI-generated writing
If you’re new to using AI to help with writing, you might not yet recognize how AI-generated text “sounds.” Something you wrote wi…
When content gets easier to create, It gets harder to manage
Producing new content is exciting. Maintaining content, on the other hand, is kind of a drag and can feel overwhelming. So, review…
Where AI fits into public health communications
The fantastic Public Health Communications Collaborative recently released Overcoming Challenges & Leveraging Strengths, an ac…
Lazy prompting: Small habits that lead to bad AI results
Lately I’ve caught myself getting a little bit lazy when I’m prompting AI chatbots like ChatGPT. Which is funny, because I know be…
What does AI mean for plain language writing?
This post originally appeared on the website of the Center for Plain Language, a nonprofit organization that helps government agen…